FAQ
What it does, and what it will not do.
The limits in full, in plain words. If your question is not here, ask a person on the support page.
- What does CiteMatch do?
- It reviews the brief you have open in Word. It checks each quote against the real source, word for word. It looks up each cite. It flags style slips and fixes them as tracked changes. It can warn you when a later case cites yours in a negative way. It builds a Table of Authorities from your cites. Each check keeps a receipt you can reopen. You can export the review as a PDF.
- Is CiteMatch a citator?
- No. It does not decide whether a case is still good law. It does not judge whether a source supports your argument. It does not judge whether a quote is fair in context, or whether your brief is ready to file. Those calls stay with you. The later-case warnings are flags to go read, not rulings.
- Does AI decide whether my quote passed?
- No. A fixed rule decides if the words match. An optional helper app runs on your own computer. It can suggest which cite an unclear quote belongs to, or stay silent. It never decides a result. If it is not installed, the review runs without it.
- Which sources does it cover?
- Federal cases. Supported parts of the U.S. Code and federal rules. D.C. and Maryland sources where our tests prove the path works. Anything else is marked not found or not covered. A missing source never counts as a pass.
- What happens when a source cannot be checked?
- The result says so, plainly. It stays flagged as not found or unverifiable, and that item needs your own review. CiteMatch does not guess.
- How do the style fixes work?
- Each fix goes into the document as a tracked change, the same kind you get from a colleague's edits. You accept or reject each one. CiteMatch never rewrites your brief on its own.
- How does the Table of Authorities work?
- CiteMatch builds it from the cites found in your last review. Page numbers come in where your version of Word provides them. You see a preview first and pick where it goes. Nothing changes in the document until you confirm.
- Does my document leave my computer?
- No. Document text remains local. Only the cite itself leaves Word, to find the public source. Our servers handle your account, your plan, and those source requests. See the security page and the data-handling policy.
- What does CiteMatch cost?
- The plan will be $19 a month or $199 a year. A 7-day card-backed trial starts when checkout opens. Checkout is not open yet. It is invite-only while we finish our release checks.
- How does the trial work?
- When checkout opens, a card starts the trial. The first charge comes 7 days later unless you cancel.
- How do I cancel?
- Canceling stops the next renewal. You keep access through the time you paid for. Canceling does not by itself request a refund for an earlier charge.
- What is the refund policy?
- You may get one no-questions-asked full refund per rolling 12 months. The request must come within 14 days of the settled CiteMatch charge. Requests outside that policy go to a person for review. The full policy is at /refunds.
- Do I need my own source-access key?
- For case law, yes. You create a free CourtListener key once, so your source lookups run under your own access. Here is how to get it. It takes a few minutes.
- Is CiteMatch legal advice?
- No. CiteMatch is software from Cited Authorities LLC. It is not legal services or legal advice. Using it does not create an attorney-client relationship. The filing call is always yours.